Welcome to TAGnet Support!

TAGnet accounts are now being handled by a new company called netAserve.  netAserve is staffed largely by the the same folks that worked for TAGnet so our customers will continue working with the same folks they're used to.
 
There will be a few changes. netAserve will have a different billing system and TAGnet Classic customers will now have mysql available as a standard account feature along with domain hosting.  The new plan will be published shortly.

You can see TAGnet owner Dan Houghton's explanation of the TAGnet to netAserve transition here.

TAGnet thanks you all and netAserve looks forward to serving you in internet ministry in the coming crucial years of earth's history.  We understand you'll probably want to know more about any potential changes to your accounts.  First of all, please rest assured that we will work with you through this transition time.  If you have any questions or concerns please feel free to contact us using one of the options below. 

Support Options:

email: help@netaserve.com

chat: https://adventistchurch.campfirenow.com/ea20f
  hours:  8am to 4pm Pacific Time US

phone : 1-301-584-3100
  hours:  8am to 4pm Pacific Time US

Important Links:

Account Access (database): https://database.tagnet.org/

FTP Access: ftp.tagnet.org